Privacy Policy

Scope

Creadaptic Volleyball Club Inc. ("CVC", "we", "us") is committed to protecting the privacy of our members and digital visitors. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth). This policy covers all interactions with CVC, including our website, digital platforms, and training programs or sessions.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised "Last Updated" date.

Information We Collect

We collect various types of information to facilitate our operations, which may include:

Identity & Contact Data: Name, age, address, email, phone number, and emergency contact details.

Transaction Data: Payment details and purchase history for memberships, merchandise, and events.

Health & Fitness Data: Information regarding injuries, medical conditions, physical test results, and biometric data (e.g., heart rate, sleep metrics, strain scores) collected via wearable technology or assessments to monitor athlete welfare and performance.

Performance Media & Data: Match statistics, training footage, and tactical analysis data.

Digital Data: IP addresses, browser types, and cookies collected when you interact with our digital services.

How We Use Your Information

We use your data for purposes including, but not limited to:

• Club Operations: Managing registrations, processing payments, and delivering team communications.
• Performance Management: Analysing athletic data to inform team selection, training loads, and injury prevention strategies.
• Marketing & Recognition: Publishing team lists, match results, and athlete profiles on our public platforms and social media.
• Service Improvement: Enhancing our website, store, and program offerings based on user feedback and usage patterns.

Disclosure to Third Parties

We may share your information with trusted third-party service providers to assist us in delivering our services. These may include:

• Technology & Infrastructure Providers: Hosting platforms, database management, and communication tools.
• Payment Processors: Secure gateways for handling financial transactions.
• Performance & Health Partners: Strength and conditioning providers, physiotherapy partners, and data analytics platforms (including video analysis and biometric tracking software).
• Governing Bodies: State and National sporting organisations for the purposes of insurance, registration, and competition eligibility.

We do not sell your personal data to unrelated third parties for their independent marketing purposes.

Media & Public Display

As a sporting organisation, we frequently publish images and videos of our activities.

By participating, you acknowledge that your image and performance statistics may be displayed on our website, social media channels, and third-party media outlets. If you require data suppression for legal or safety reasons, please contact us immediately.

Data Security & Retention

We implement reasonable security measures to protect your data.

We retain personal and performance information for as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., historical club records).

Cookies & Tracking

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect the functionality of the site.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us, subject to certain legal exceptions.

Contact & Complaints

If you have questions about this policy or wish to make a privacy complaint, please contact the CVC Front Office at:

Email: info@creadapticvolleyballclub.com.au

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.